Common queries answered
Frequently asked Questions
McKeown Bearings offers a 30 day “ no quibble” returns policy and will credit the cost (including VAT) of any product that is returned to us within 30 days from the date of purchase.
If McKeown Bearings is at fault and our goods are on inspection faulty, damaged or incorrect we will refund you the cost of transport and also the cost of returning the item (return cost to be agreed before sending).
At present we only ship to Mainland UK and Northern Ireland.
If you have not received your order within 7 working days since your order was placed, send an email to us at julie@mckeownbearings.co.uk.
Provide your order number and delivery address, and a member of our team will get back to you.
Once an order is placed and payment is received no changes can be made.
Choose the item(s) you desire, add to your basket, and proceed to the checkout. At the checkout you will be prompted to input your name, delivery details and use our secure payment method.
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Get in touch with us
Returns and Exchanges
McKeown Bearings offers a 30 day “ no quibble” returns policy and will credit the cost (including VAT) of any product that is returned to us within 30 days from the date of purchase.
If McKeown Bearings is at fault and our goods are on inspection faulty, damaged or incorrect we will refund you the cost of transport and also the cost of returning the item (return cost to be agreed before sending).
Refunds can only be made by the same payment method by which the product(s) were purchased.
Refund Conditions:*
- Product(s) and packaging are in the same “as new” condition as when dispatched
- Product(s) have not been fitted, modified or marked in any way
*Unless McKeown Bearings is found to be at fault, we will not refund the cost of the transport.
Orders and Shipping
Standard Delivery: FREE
First Class Royal Mail: £1.95 + VAT
Guaranteed Next Day: £7.95 + VAT
There is a free standard delivery charge for all orders to the UK and Ireland. Orders sent this way should be delivered in 2-3 days.
For a charge of £1.95 plus VAT your parcel will be sent Royal Mail First Class. For the majority of cases your parcel will be will you the next day.
If you require a guaranteed service then we can send on a next day carrier for the cost of £7.95 (next working day Mon-Fri)
Support
You can call or email our sales team using the details below, and they will be more than happy to help with any issue or if you prefer you can use the contact form provided above.
Tel: 0773 1088 139
Email: julie@mckeownbearings.co.uk
Opening hours:
8:30am – 5:00pm Monday to Friday (incl Bank Hoidays, excl Public Holidays)
9:00am – 12:00noon Saturday
McKeown Bearings
18 Annaloughan Rd,
Augher,
Co. Tyrone,
BT77 0BW
Tel: 0773 1088 139
Email: julie@mckeownbearings.co.uk
